Remote Assistance

Please enter the session number provided by your support representative.

Session number:
  • Register a Free Account

    OPDSUPPORT users benefit from...

    Tailored Content
    Access to Extra Resources
    The Latest News and Updates

    Click here to register…

  • Technical Support

    OPDSUPPORT works in partnership with Olympus to provide unparalleled technical support for Olympus Professional Dictation solutions.

    Experiencing an issue or simply have a few questions, please contact us we’re here to help.

    Find out more…

  • Licensing

    Trouble keeping track of your user’s licenses?

    Convert your professional licenses into one electronic volume license (OVL) and benefit from the automated license distribution with a central License Manager.

    Find out more…

  • Developer Resources

    The Olympus Audio SDK is designed around you, so whether you require a native solution or pre-built integrations for professional dictation devices and DSS functions; Olympus can suit your needs.

    Find out more...

  • Services

    Tailored services are available for those who want the reassurance of knowing that their dictation system is being implemented and supported by the experts. Our services are based on a wealth of knowledge and are handled by approachable, professional technicians who will be able to add insight and expertise to your dictation project.

    Find out more...

Latest News

DSS Player for Mac is compatible with High Sierra

DSS Player for Mac is compatible with the latest version of Apple's macOS High Sierra.

Read more ...
RecMic II Firmware Update v1.0.1.0

A new version of firmware is available for the RecMic II range. This update includes the following improvements...

Read more ...
New RecMic II Series Release

EXPERIENCE A NEW DIMENSION OF SPEECH-to-TEXT. The RecMic II Series caters to the highest demands of professionals who want the best usability and results with any speech-to-text solution.

Read more ...
RecMic Configuration Tool Release

The RecMic Configuration Tool (RCT) is a client-side application designed to be used alongside the Olympus RecMic. The RCT allows total configuration of the RecMic's as well streamlining user workflows by providing functions such as:

Read more ...


RM-4015P - Format internal memory

If you need to format the memory on a RM-4015P please use the steps below.

Read more ...
How to use the Olympus Dictation App

The video in this article details how to use the Olympus Dictation App.

Read more ...
RecMic II Series: Preset Button Modes

This article will document the preset button modes for the new RecMic series.

Read more ...
RecMic II Series: RecMic Configuration Tool

This article explains how you can use this tool to configure the RecMic

Read more ...
Ask us a Question