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  • Technical Support

    OPDSUPPORT works in partnership with Olympus to provide unparalleled technical support for Olympus Professional Dictation solutions.

    Experiencing an issue or simply have a few questions, please contact us we’re here to help.

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  • Developer Resources

    The Olympus Audio SDK is designed around you, so whether you require a native solution or pre-built integrations for professional dictation devices and DSS functions; Olympus can suit your needs.

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  • Services

    Tailored services are available for those who want the reassurance of knowing that their dictation system is being implemented and supported by the experts. Our services are based on a wealth of knowledge and are handled by approachable, professional technicians who will be able to add insight and expertise to your dictation project.

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Latest News

Introducing the DS-9500 and ODMS R7

Experience a new generation of Olympus hardware and software. Mobile dictation, secure file management, fast sharing. Your professional mobile dictation solution.

DS 9500 Front Left Master

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Latest Citrix Ready Certifications

The Olympus RecMic has been awarded the latest Citrix Ready certifications for XenApp and XenDesktop...

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DSS Player for Mac is compatible with High Sierra

DSS Player for Mac is compatible with the latest version of Apple's macOS High Sierra.

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RecMic II Firmware Update v1.0.1.0

A new version of firmware is available for the RecMic II range. This update includes the following improvements...

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Knowledgebase

DS-9500 File Status

This table will help you understand what the file status icons mean when checking if the dictations has been sent successfully or has been transcribed on the DS-9500.

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Configuring Background Speech Recognition Folder Settings

This is a new improvement in ODMS R7 which allows you to specify whether all or certain dictations in the folder needs to be transcribed using speech recognition. 

Note: You must have Dragon installed and configured ODMS to use your Dragon profile by following the guide here

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Dragon NaturallySpeaking settings (ODMS R7)

This guide goes through the Dragon NaturallySpeaking setting in the ODMS Dictation and Transcription Module.

Note: You must have a trained Dragon profile and have enabled the voice recognition feature in order to configure the ODMS software to use your Dragon Profile. Click here for a guide on how to enable the voice recognition feature.

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Configuring Folder Encryption and Decryption

This guide goes through how to configure folder encryption for the ODMS Dictation Module and folder decryption for the ODMS Transcription Module.

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