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  • Technical Support

    OPDSUPPORT works in partnership with Olympus to provide unparalleled technical support for Olympus Professional Dictation solutions.

    Experiencing an issue or simply have a few questions, please contact us we’re here to help.

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  • Compatibility

    Use our Compatibility tool to determine what your Olympus products are compatible with and their support status
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    Trouble keeping track of your user’s licenses?

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  • Developer Resources

    The Olympus Audio SDK is designed around you, so whether you require a native solution or pre-built integrations for professional dictation devices and DSS functions; Olympus can suit your needs.

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Latest News

DS-9500 Firmware v1.11

A new version of firmware is available for the DS-9500.

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ODMS R7.2.0

This update fixes an issue where the Transcription Module fails to send/receive emails (whilst testing) if only the Transcription Module is installed on the PC.

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Knowledgebase

Enabling Job Data Settings

This guide goes through how to enable the Job Data Settings, so this lets you review and edit the file properties before downloading them into the software.

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Deploying ODMS silently with a volume license

This guide goes through how to deploy ODMS silently in standalone mode with a volume license. 

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How to use text correction in ODMS.

Text Correction in ODMS will ensure Dragon continues to learn how you pronounce words and phrases. Using text correction in ODMS will ensure changes made to the recognised text are updated in the Dragon profile, improving the accuracy.

Note: Dragon doesn't have to be installed when doing text correction. Dragon is only required when the file goes through Adaptation to learn from the corrections. This is useful for the transcriptionists who doesn't have the dragon software installed, they can just correct the document and then send the file back to the author who can then do the adaptation to improve their dragon profile.

Once a file has been transcribed using background voice recognition, you can listen to the audio and read the text on screen to identify any mistakes. The below steps describe using text correction in ODMS.

  • Double click the file to enter the text correction window.

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  • Click the play button and each word will be highlighted as the audio plays back.
  • Any mistakes that have been made by Dragon during the transcription process can be edited in this window.

Note: If you do not highlight the words that you are correcting then it may lose the association with the audio and therefore the corrected words may not get highlighted during playback.

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  • When editing is complete, select the Finished icon to complete text correction or click on File > Finished. If you want to continue text correcting at a later time then click Pending.

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  • Select the output format of the document.

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  • ODMS will export the file in the format specified and mark the dictation as 'Finished' in the download tray.

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  • You can view the exported document in the Document tray.

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Once a file gets corrected they will go to the adaptation folder follow this guide here on how to do adaptation.