Remote Assistance

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OPDSUPPORT works in partnership with Olympus to provide unparalleled technical support for Olympus Professional Dictation solutions.

Technical Support 692 692

Product Support

We provide technical support for the Professional Olympus Voice products. We cannot assist with support for consumer voice recorders such as the models beginning with "VN", "WS" or "DM". Please contact the consumer support team on 00800 6710 8300 for assistance with these models.

Hours Operation 692 692

Hours of Operation

Hours of support are offered between 8:30am and 5:00pm (GMT) Monday, and between 8:00am and 5:00pm (GMT) Tuesday to Friday excluding UK national holiday periods.

WWW Support 692 692

Region

Support services are provided for customers located within Europe, Middle East or South Africa via telephone, email and other electronic means of communication in English for Professional Audio Products.

 

Service Remote
Telephone Support answered within 3 rings check ok
Email support with targeted 24-hour response time check ok
Remote assistance session available check ok
Cases routed to 2nd or 3rd level support check ok
  Free*

*For supported products and regions only. Does not include “Hardware and Software Installations”, “Configuration Assistance” or “Product Training”; see Services for more information.

 

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