Slide 1

News

Find the latest information about Olympus Dictation all in one place

Sign up for the latest news…

We will keep you up-to-date with details on important software & firmware updates for your beloved Olympus products.

Throughout 2020 OPDSupport has continued to provide uninterrupted support to all of our customers.

We understand 2020 has been tough; where many companies have struggled to continue to provide "business as usual" support, OPDSupport has managed exactly that, business as usual and more.

Here's an insight on what we've achieved throughout the last year:

  • 1000s of cases closed on average in just 10 minutes or less.
  • All calls aimed to be answered within 4 rings by a trained Technician that knows the answer to your questions!
  • Email enquiries answered within 24 hours - usually answered within 4 hours or less.
  • Nearly 100 new articles created
  • More than 1000 Social Media Posts
  • Updated and Improved Support Portal
  • Updated US Support Portal
  • Introduction of Lingo
  • Massive Website revamp
    • Reworked Free Trial Page
    • Created Products Section
    • New info Banners for all pages 
  • Introduced Regional Support phone numbers at local rates
  • Added Additional Language Support

We will continue to build and improve upon our existing systems and build new systems to continue to provide 'best in class' support.

DSS Player Standard 2.1.1

08 Sep 2021

DSS Player Standard R2.1.1 is now available for download...

08

Sep

ODMS 7.4.1

08 Sep 2021

ODMS 7.4.1 is now available for download...

11

Aug

ODMS 7.4.0

11 Aug 2021

ODMS 7.4.0 is now available to download...

Olympus Dictation App and Portal Updates

15 Jul 2021

A lot has going on behind the scenes, and we are pleased to finally reveal the changes our developers have been busy working on...

Footswitch Configuration Tool v1.0.1

13 Jul 2021

A new update is available for the Footswitch Configuration Tool (FTSW) ...

RecMic Configuration Tool v1.0.3

14 Jun 2021

A new update is available for the RecMic Configuration Tool (RCT)...

DSS Player for Mac - 7.7.5

10 May 2021

DSS Player for Mac 7.7.5 is now available for download...

ODMS 7.3.3 Patch 2

12 Apr 2021

We are pleased to announce the release of Patch 2 for ODMS 7.3.3. This resolves an issue with text synchronisation after manually editing text in the Text Correction Window.

DS-9500 Firmware Update - 1.16

15 Mar 2021

OM Digital Solutions have released a firmware update for the DS-9500, version 1.16.

ODMS 7.3.3 Patch 1

15 Dec 2020

Patch 1 contains fixes for a Terminal Services issue, as well as two other issues. Read more to find out more...

Our Year in Review

01 Dec 2020

Throughout 2020 OPDSupport has continued to provide uninterrupted support to all of our customers.

Christmas Closure Notice 2020

01 Dec 2020

Our office will be closed during the Christmas and New Year holiday period from 1pm on the 24th December 2020 and will re-open again at 8:30 on the 4th January 2021.

We wish you a Merry Christmas and a prosperous New Year.

Contact Us Parralax