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  • Technical Support

    OPDSUPPORT works in partnership with Olympus to provide unparalleled technical support for Olympus Professional Dictation solutions.

    Experiencing an issue or simply have a few questions, please contact us we’re here to help.

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  • Compatibility

    Use our Compatibility tool to determine what your Olympus products are compatible with and their support status
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    Trouble keeping track of your user’s licenses?

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  • Developer Resources

    The Olympus Audio SDK is designed around you, so whether you require a native solution or pre-built integrations for professional dictation devices and DSS functions; Olympus can suit your needs.

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  • Feature Requests

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Latest News

Patch 20 for ODMS 6.4

Patch 20 for ODMS 6.4 is now available to download...

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Olympus Dictation app for Android 1.3.1

An update for the Olympus Dictation app (Android) has been released and is available to download via the Play Store...

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Knowledgebase

Play Button Flashes and Doesn't Play

If you experience an issue when pressing the play pedal or clicking on the play button but nothing happens then please follow the steps below to troubleshoot the issue.

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DSS Player For Mac - Crashing Fix

If you run DSS Player For Mac with a Digital Dictation Device plugged in then it will sometimes crash, if you haven't enabled the security setting. Follow this guide on how to fix the issue.

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How to use text correction in ODMS.

Text Correction in ODMS will ensure Dragon continues to learn how you pronounce words and phrases. Using text correction in ODMS will ensure changes made to the recognised text are updated in the Dragon profile, improving the accuracy.

Note: Dragon doesn't have to be installed when doing text correction. Dragon is only required when the file goes through Adaptation to learn from the corrections. This is useful for the transcriptionists who doesn't have the dragon software installed, they can just correct the document and then send the file back to the author who can then do the adaptation to improve their dragon profile.

Once a file has been transcribed using background voice recognition, you can listen to the audio and read the text on screen to identify any mistakes. The below steps describe using text correction in ODMS.

  • Double click the file to enter the text correction window.

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  • Click the play button and each word will be highlighted as the audio plays back.
  • Any mistakes that have been made by Dragon during the transcription process can be edited in this window.

Note: If you do not highlight the words that you are correcting then it may lose the association with the audio and therefore the corrected words may not get highlighted during playback.

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  • When editing is complete, select the Finished icon to complete text correction or click on File > Finished. If you want to continue text correcting at a later time then click Pending.

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  • Select the output format of the document.

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  • ODMS will export the file in the format specified and mark the dictation as 'Finished' in the download tray.

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  • You can view the exported document in the Document tray.

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Once a file gets corrected they will go to the adaptation folder follow this guide here on how to do adaptation.